Person centred support
Tenancy Support from AVA Care Services
Tenancy support helps people understand responsibilities, manage home related tasks and sustain their accommodation.
Who this service may help
- People who need help understanding letters, appointments or tenancy duties.
- People who need support with budgeting, repairs or keeping appointments.
- People at risk of losing confidence in managing their home.
How we support
- We help organise letters, appointments and practical home tasks.
- We encourage good routines around bills, repairs and responsibilities.
- We support communication with relevant professionals where agreed.
What this support may include
Understanding tenancy duties
Reporting repairs
Managing letters and appointments
Support to sustain accommodation
Our approach
Support that is planned, respectful and reviewed.
We work respectfully with the person, their family and involved professionals. Support is reviewed so it remains safe, relevant and proportionate as needs change.
What families can expect
Families can expect clear communication, professional conduct and support that respects the person’s home, preferences, routines and privacy.
Outcome we work towards
The aim is to help the person feel more secure and confident in their home.
Getting started
A simple route into support
Tell us what type of support may be needed.
We ask clear questions and understand the situation.
Needs, risks, routines and preferences are reviewed.
Support is agreed, recorded and reviewed when needed.
Need to discuss tenancy support?
Speak to AVA Care Services about the support needed and the next practical step.