Person centred support
Medication Support from AVA Care Services
Medication support helps people take prescribed medication safely and on time. We can prompt, record and support routines in line with agreed instructions.
Who this service may help
- People who forget doses or need gentle prompts.
- People who need support with medication routines after illness or hospital discharge.
- Families who need clear communication about medication support visits.
How we support
- We follow the agreed medication support plan.
- We prompt and record support clearly.
- We report missed doses, concerns or changes through the right channels.
What this support may include
Medication prompts and reminders
MAR recording where required
Safe escalation of concerns
Working with pharmacies and health professionals
Our approach
Support that is planned, respectful and reviewed.
We work respectfully with the person, their family and involved professionals. Support is reviewed so it remains safe, relevant and proportionate as needs change.
What families can expect
Families can expect clear communication, professional conduct and support that respects the person’s home, preferences, routines and privacy.
Outcome we work towards
The aim is to support safe, consistent medication routines while keeping the person involved and informed.
Getting started
A simple route into support
Tell us what type of support may be needed.
We ask clear questions and understand the situation.
Needs, risks, routines and preferences are reviewed.
Support is agreed, recorded and reviewed when needed.
Need to discuss medication support?
Speak to AVA Care Services about the support needed and the next practical step.